Laundry
without the stress

Laundry without the stress

Free Weekly Pickup
& Delivery

48 Hours
Turnaround

Laundry Bags
Included

Customizations
Included

Sort, Wash,
Dry, Fold

All Laundry Types
Included

100% Satisfaction
Guaranteed

No Weighing,
Just One Price

The Laundry Showdown

Do-It-Yourself – Home
Do-It-With
Freshfold
Self Serve Laundromat

Streamline your routine and save valuable time with our effortless laundry solutions.

Frequently Asked Questions

What is Freshfold?

Freshfold is a convenient laundry pickup, wash, fold, and delivery service designed to save you immense amounts of time. Our monthly subscriptions provide weekly laundry service.

You subscribe to one of our monthly packages, and we provide you with Freshfold laundry bag(s). Simply fill your bag(s) with your laundry, ensuring they are properly closed and not overfilled. We will pick up your laundry, carefully sort, wash, dry, professionally fold, and then deliver it back to you within 48hrs.

We currently serve a wide range of neighbourhoods and are continuously expanding our reach. To determine if Freshfold Laundry Service is available in your specific location, please click here. We are always happy to discuss potential service expansions and look forward to serving you.

Once your laundry is picked up, we aim to deliver it back to you promptly. You can discuss specific scheduling with our team after subscribing but standard service is within 48hr turnaround.

No, we do not use weight-based pricing. Your monthly subscription includes the use of Freshfold laundry bag(s), and the pricing is based on the number of bags and the package you choose.

Yes, we offer customized options such as hypoallergenic or non-scented washes. Please discuss your preferences when scheduling your service or contact us.

Subscriptions are automated monthly. You can easily manage your subscription, and there is no fee to cancel at any time.

Payments are charged monthly on the date of your subscription.

No, you do not need to separate your laundry. We take care of carefully sorting your clothes into whites and colors.

At Freshfold, we understand that proper laundry care is paramount. That’s why our expert team meticulously sorts all garments by color, separating whites from colors to prevent any dye transfer and maintain the vibrancy of your clothing. Furthermore, we apply high-quality, eco-friendly stain removers as needed to address any pre-existing marks, ensuring your clothes return to you looking their absolute best. Our commitment to detail and quality is evident in every step of our process.

For the safety of our team and to ensure the quality of our service, Freshfold does not accept the following items:

  • Dry Clean Only Garments: Items requiring specialized dry cleaning processes.
  • Delicate or Specialty Fabrics: This includes materials such as lace, silk, and items with sequins, which require specific care beyond our standard laundry service.
  • Soiled or Contaminated Items: We cannot process items with bodily fluids, pests, or other contaminants.

To ensure no lost garments and to maintain the integrity of the bag, please ensure your Freshfold bag is closed properly and not overfilled.

Please contact us within 24 hours if something is damaged or lost. We are committed to making it right. For detailed information regarding lost or damaged garments, please refer to our Terms and Conditions.

After subscribing, Freshfold will contact you within 48 hours to discuss and confirm your weekly scheduling.

Freshfold
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